PRIVACY POLICY

1. Introduction & Overview

This Privacy Policy describes how NorthAvo Apparel LLC ("NorthAvo", "we", "us", or "our") collects, uses, protects, and discloses your Personal Information when you visit, interact with, or make a purchase from our store at https://northavo.com (the "Site"). We are committed to safeguarding your privacy in accordance with United States federal and state privacy legislation.

2. Personal Information We Collect

When you visit or place an order through our Site, we collect the following categories of information:

• Identifiers & Contact Information: Full name, billing address, shipping address, email address, phone number.
• Transaction & Order Data: Items purchased, bundle tier selected, product size/color, subtotal, shipping status, and payment method details.
• Payment Information: All payment details are processed directly and securely by our PCI-DSS compliant third-party payment gateways (PayPal and 2Checkout / Verifone). We do not store raw credit card numbers on our servers.
• Device & Usage Technical Data: IP address, browser type, operating system, referring URL, time zone settings, and browsing activity collected via cookies.

3. How We Use Your Information

We utilize collected information solely for legitimate business purposes, including:

• Fulfilling, shipping, and tracking your product orders.
• Processing payments, issue receipts, and preventing fraudulent transactions.
• Communicating order updates, tracking information, and customer care assistance.
• Complying with applicable US federal tax obligations, accounting rules, and legal subpoenas.

4. Disclosure & Sharing of Information

We do NOT sell, rent, or trade your personal information to third parties for monetary consideration. We disclose information only to authorized service providers bound by strict confidentiality agreements:

• Payment Processors: PayPal, Inc. and 2Checkout / Verifone for secure transaction processing.
• Logistics & Freight Carriers: USPS, FedEx, and UPS to complete product deliveries.
• Legal Compliance: When required by federal law enforcement, court orders, or state regulatory bodies.

5. California Privacy Rights (CCPA / CPRA) & US State Laws

If you are a resident of California, Virginia, Colorado, or Connecticut, state privacy laws grant you specific rights regarding your personal information:

• Right to Know / Access: Request disclosure of what personal data we have collected about you.
• Right to Delete: Request deletion of personal information held by us, subject to statutory retention exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Non-Discrimination: We will never discriminate against you for exercising your legal privacy rights.

To exercise any of these rights, email our Compliance Officer at support@northavo.com.

6. Children's Privacy (COPPA Compliance)

Our Site is directed to adults and is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

7. Security & Data Protection

We employ 256-bit Secure Socket Layer (SSL) encryption protocol across our website. All electronic payment data transmissions adhere strictly to Payment Card Industry Data Security Standards (PCI-DSS).